Contact us

We try to answer all emails as quickly as possible, but cannot guarantee to do so the same day. If you need an immediate answer, call our helpline (or see FAQs where most common questions are covered.)

To contact us, please fill in the details below. Selecting the appropriate subject for your enquiry will help us to respond quickly.

For all other enquiries

Product orders and queries: 01872 325200

BT Education and Community Helpline: 0870 333 0373.

Email: bt.betterworld-resource@bt.com

Please note that we are unable to respond to queries relating to BT's residential and commercial services, or the corporate activities and policies of BT Group plc. For these and other general enquiries about BT, please visit www.bt.com/feedback.